Maximum Group - Mitel & NEC maintenance, Mitel & NEC installers and Mitel & NEC telephone system suppliers.

Case Study - GreenMech

GreenMech
(A Cost Saving Solution on Mobiles)

The business has 16 staff members on company mobiles which is a cost we have to keep an eye on. We had a current contract about to expire which two years ago was a good deal so when it came to renew I was not expecting the savings to be large. This case study describes how Maximum was able to deliver a predicted cost saving in excess £7000 over two years.

In 1963 Tony Turner developed the world’s first "Flail Hedge and Verge Mower" named the "HYDRAMOWER", it became the standard for cutting roadside verges by Public Authorities throughout the UK and by farmers for their hedges. GreenMech Ltd was formed in 1993 specifically to develop, manufacture and market a range of British built wood chippers and green waste shredders. With 20,000 square feet of manufacturing space at its disposal and plans to add further space they have the resources to develop and support the UK and worldwide export markets. So communications was a key factor to the mobile staff of sales, support and servicing of Wood Chippers and Shredders supplied to Tree Surgeons, Contractors, Groundsmen and Local Authorities.

With the current service provider being Vodafone, the task to lower the costs whilst keeping existing service levels was a tall one. An average monthly bill was £900 for 16 users and this included the charging of calls between staff. A new contract was needed with free calls between our employees as this was 100’s of minutes a month.

Maximum were providing our communications requirements with a Mitel 5000 telephone system and had given not only great Service but fantastic value. To give them the opportunity to further extend those savings demonstrates maximums commitment to our business valuing the customer relationship rather than thinking of their own profit.

An contract with 2,500 minutes built in and free calls to other phones. Also as part of this great deal were free itemised billing and 200 texts plus a great package on International calls with the plans of the company in mind. To complete the calls discount we were able to offer free calls to 10 nominated landlines giving calls to the office free. These are services that other providers can charge you for but were important to GreenMech.

A seamless switch to with new handsets provided and no loss in service or cover meant a happy client and no negative effects to the business. So the total saving of £7,000+ over two years can be fully appreciated.