Green 5 MAXIMUM LOGO WHIYE OBL RAF Icon 2 Icon 3 Icon 4 Green 1 Green 2 Green 3 Green 4 Icon 1 Icon 6 phone-icon-jTxR888TE

ONLINE BILLING LOGIN

0845 373 3299

WELCOME TO MAXIMUMGROUP.NET

Maximum Group, based in Birmingham are one of the UK’s leading suppliers of business telephone systems and equipment. Plus we are Mitel accredited telephone system maintenance providers.

CCTV

SECURITY

FOM w TV

Care Level Line Protection for Telephone Lines & Broadband

 

Benefits of having Care Maintenance on your lines.

Fast repair – over 90% off Faults are fixed within 24hrs – many are fixed remotely without the need to send an Engineer to site.

Value for Money – We can provide cover for your Lines and Broadband  even if your Telephone System wasn’t purchased from Maximum.

Ease with Billing – Instead of showing as a separate bill these are all included in your Monthly Telephone Bill.

CARE LEVEL

DESCRIPTION

COST

Level 1

Included on all Business Lines

Included

Level 2

Report before 13.00pm Clear by 23:59pm Next Day Monday – Saturday Excluding Public & Bank Holidays

FREE

Level 3

Report before 13.00pm Clear by 23:59pm SAME Day Report AFTER 13.00pm Clear by 12:59pm NEXT Day Monday – Sunday Including Public & Bank Holidays

Charged per Channel/Line

Level 4

Reported and clear within 6 hours, any time of day, any day of the year

Charged per Channel/Line

Additional Charges to be aware of..

These charges are only in effect if appointments are missed or Abortive past the point of no return before installation.

CARE LEVEL

DESCRIPTION

COST

Abortive Engineer Visit

When an engineer cannot gain access to a premise, given different Instructions or has been turned away.

One Off Fixed Fee

Cancellation Of Orders - PONR

When an order is asked to be cancelled after the point of no return (Customer No longer requires)

Charged Per Order

CARE LEVEL