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0845 373 3299
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Maximum Group, based in Birmingham are one of the UK’s leading suppliers of business telephone systems and equipment. Plus we are Mitel accredited telephone system maintenance providers.
Maximum Maintenance Solutions for your Telecommunication Equipment
Maximum Maintenance, based in Birmingham is one of the UK’s leading supplier’s in business telephone systems and equipment.
We offer a comprehensive range of Maintenance Solutions that can be tailored to suit the specific requirements of your business.
80% of All Maintenance Resolutions are completed remotely.
Maintenance Solutions for Telephone Systems
Our Engineers and technical support team are highly trained and qualified by leading manufacturers, providing exceptional service, skills and expertise to all of our customers.
Maximum is a Mitel accredited Partner, along with other telephone solutions, enabling us to provide a high quality service and support for all of their products. We work in close partnership with our telephone solutions, allowing us to utilise their expertise and support, whenever required assuring our customers the best possible support for their communications solutions.
All support calls/enquires are managed through Maximum’s Service Desk. Including updates, resolutions, remote diagnostics and onsite support. The Service Desk also carries out any remote programming requests, name changes re-routing DDI numbers voice mail support and general technical advice.
If you currently have no Maintenance Solution in place the following charges are in place:
No Maintenance Solution in place:
Call Out (Inc. 2 Hours)
Hourly Rate Thereafter
(Please ring Maximum’s for all Prices on 0845 373 3299)
Maximum Maintenance can offer both Standard and fully bespoke maintenance solutions support for your Telecommunication Equipment,
Maximum Maintenance Cover Options:
Monday – Friday (Excluding Bank Holidays) Coverage 8:30am -17:30pm, 8 Hour response period for Partial Failure, 4 Hour response period for System Crash,
(Bronze Cover is for systems starting at a minimum value of £250.00.)
Monday – Friday (Including Bank Holidays) Coverage, Bespoke Cover is designed around each Customers individual needs, 8 Hour response period for Partial Failure, 4 Hour response period for System Crash,
7 Days a week, 365 Days a year (Including Bank Holidays) Coverage, 24 Hours a day. Bespoke Cover is designed around each Customers individual needs, 8 Hour response period for Partial Failure, 4 Hour response period for System Crash.
Maximum Maintenance design a bespoke Service Level Agreement, specific to your business requirements.
Whether you’re looking for a competitive quote for your system maintenance, whether it’s for a Mitel maintenance package or any other solution, Maximum has the expertise to meet your needs.