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Maximum Group, based in Birmingham are one of the UK’s leading suppliers of business telephone systems and equipment. Plus we are Mitel accredited telephone system maintenance providers.
MITEL MOBILE CLIENT
Mitel Mobile Client ensures easy and in-depth FMC integration of GSM mobile phones. The specially designed software* offers a user-friendly user interface for quick access to numerous options and functions. Call recording, enquiry call and conferences can be controlled with Mitel Mobile Client. The busy indicator changes automatically when a call is made with the mobile phone via the mobile client.
MITEL 400 HOSPITALITY
The Hospitality package, specially designed for MiVoice Office 400, is the solution for hotels and care facilities. A wide variety of telephones for reception, room and employees offers the right handset for each application type. Processes are optimised with a software application that facilitates the management of reception services with sector-specific functions. Seamless integration with the existing infrastructure increases productivity and guarantees a speedy return on investment. Guests and residents enjoy additional services such as wakeup call services, personal messages or detailed phone bills. The certified Micros ® Fidelio interface allows the integration of most commercially available property management systems.
Mitel OfficeSuite is a PC-based call management application. It offers a range of functions and options that make call and message management even easier. The clearly laid-out journal permits rapid access to call lists, messages and personal notes. The telephone book integrates all available contacts from corporate directories and personal contacts in one place. The presence indicator, incorporated into the team key, gives the current telephone and presence status of all stored subscribers - with calendar information if Microsoft Exchange is integrated.
MITEL 400 CALL CENTER
The Mitel 400 Call Center provides all the key functionality that small and medium-sized businesses need – a cost effective, worthwhile solution. For more than a decade businesses have been successfully using Mitel solutions to maintain their market share. If required, Mitel‘s call center solutions can also be interlinked with CTI applications (e.g. Mitel OfficeSuite), which means that all the main customer data is automatically displayed on the screen whenever an incoming call is received. Not only can the call centre staff then greet the caller by name, they can pick up seamlessly from the last conversation. Functions such as log-in/logout, call distribution, and the monitoring of wrap-up and break times can be carried out either via desk phone, DECT phones or via a monitor application. And with the Mitel Mobile Client, mobile phones can be integrated in such a way that all key functions are available.