Improving productivity and controlling operational costs are vital to any modern business. With this in mind, the Mitel MiContact telecommunication system could be just what your business needs.
STRENGTHEN CUSTOMER RELATIONSHIPS WHILE PROTECTING THE BOTTOM LINE
Your inbound contact centre is the gateway to your business. As the first contact for your customers, having the right tools for your call operatives is imperative to help nurture and maintain customer relationships.
At Maximum Group, we will design and implement a MiContact Centre solution to meet the needs of your customers. Our goal is to provide you with an excellent and efficient customer experience to help you build and maintain and meet your business goals. Located in Birmingham, we cover all areas throughout the UK.
The Mitel MiContact Centre can help your business with the following:
Give customers choice on how they communicate
Provide self-service options
Profile customers for the biggest return
Give your agents and supervisors the tools for success